Job Role: Client Retention Executive | Location: Kingston Upon Hull + Remote Work | Salary: £25,000
Reach Resourcing is thrilled to be helping a reputable and well-established client, recruit for a highly analytical individual to join their expanding team!
This position is for a ‘Client Retention Executive’ – therefore, previous experience working in a B2B administrative environment, or client-facing role is essential.
This role is hybrid - office-based and work from home.
About our client:
The organisation who we’re recruiting for was formed in 2016, following the consolidation of several well-established data and analytics providers, with a heritage leading back over 50 years!
Today, they are a truly unique research, consulting, and events business, with an unparalleled insight into the world’s largest industries.
Our client also has an extensive set of proprietary data, analytics and insights on multiple industries. These include Healthcare, Technology, Power, Consumer Products, Construction and Financial Services, to name but a few.
All this immense data helps their clients de-code the future.
The successful candidate will be working with a wide range of global clients in a B2B environment.
You will need to be proactive, with a high level of attention to detail and a determination to get stuck on the front line of a new project.
This will aim to revolutionise the way our client communicates with their own existing clients, ultimately ensuring they are retained.
Duties & Responsibilities:
- Keeping and maintaining administrative records.
- Sending communications/proposals.
- Supporting communications/ proposals
- Liaising with Relationship Managers to support renewal rates.
- Working closely with the Sales Order Processing team to review invoicing/ payments.
- Educated at an A-Level or equivalent standard.
- Minimum of C grade in GCSE English.
- A background in customer-facing roles would be advantageous (Sales, recruitment, customer service, etc).
- Very strong written and verbal communication skills.
If you’re enthusiastic about offering exemplary customer service in a B2B environment, please get in touch!
To apply or find out more about the position of ‘Client Retention Executive’ in Kingston Upon Hull, please call Amy on 01482 235100 or kindly email firstname.lastname@example.org.
Alternatively, please apply directly to this position.
Reach Resourcing recruit for Temporary, Temp-to-Perm and Permanent opportunities working across Manufacturing & Industrial, Engineering & Technical, Sales & Marketing sectors throughout the region.
If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.